Report Rio Rancho

Report Rio Rancho is an online and mobile service request system for the City of Rio Rancho. Report Rio Rancho allows residents and businesses to identify non-emergency issues and report those service requests directly to the City.
  • For a public safety emergency: 911
  • For a water or sewer emergency: (505) 891-5020
  • For traffic signal emergency: (505) 896-7300
  • For a non-emergency police issue: (505) 891-7226
The City will work to resolve the issue, on all report types, as soon as possible. Please follow the directions below to submit your service request.

What's New? 

Report Rio Rancho has some new, user-friendly features. Users of the desktop application will now be able to: 
  • Create a log in account (if you use Report Rio Rancho on your mobile device, this information is the same);
  • View your service requests at any time; 
  • View requests that have been made near you;
  • Comment on open requests; 
  • Respond to comments made on your requests. 

Submit a Service Request: