For over 10 years, the City of Rio Rancho and Sandoval County have utilized the CodeRED Emergency Notification System for public notifications during an emergency, such as a water outage or disaster, such as a fire.
This incredibly important and useful tool gives the City the ability to notify (via telephone, cellular phone, text message, or email) specific areas within the City in case of an emergency situation that requires immediate action. For example, if there were a water service outage affecting a large number of residents, one of the ways the City will notify residents is via this CodeRED system.
The system automatically has all land line phone numbers of residents living in Rio Rancho and Sandoval County entered. Registration is required if residents only have a cell phone or would like to receive additional notifications via a mobile device.
Registration for this system is free and available online here Version OptionsCode Red Emergency NotificationHeadline. When signing up, residents can choose how they would like to be notified--phone call, text message, or email. When entering your address for registration, you must put your full address including Street, Bouleverd, Road, etc. and the ordinal directions (NW, SW, SE, NE, etc.). If you are having difficulty registering, please call OnSolve Customer Support at 1 866-939-0911.
If you are having difficulty registering, please call OnSolve Customer Support at 1 866-939-0911.