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1. What are some ways that I can conserve water?

You can conserve water by detecting and fixing leaks early, replace high water usage appliances with high-efficiency ones, adhere to the water restrictions that are in place, and see about investing in xeriscaping. More detailed information can be found on our Water Conservation page.

2. Where can I find information on rebates?

You can find information on our rebates by going to the Rebates page.

3. Where can I find information on xeriscaping?

You can find information on xeriscaping and its benefits by visiting our Xeriscaping Information page.

4. Will the City fill up my pool for me?

No, the City will not fill up your pool because the City has to work on conserving water in order to be granted more water rights for the citizens of Rio Rancho.

5. What if I need to drain my pool?

You can drain your pool by using the wastewater cleanouts located either in the front or in the rear of your house. These cleanouts are capped.Draining of your pool will take days. By following the above method you will not get a fine for water waste. If you have any questions please call our Environmental Program Manager at (505) 896-8737.

6. What is a Water Variance?

A Water Variance is for those who are: repairing or maintaining an irrigation system, have newly landscaped areas, or need a single-day irrigation for the application of chemicals for landscape. This means that those with a granted Water Variance can water outside of the Watering Restrictions.

7. How can I get a Water Variance?

If you need a Water Variance you must call the Environmental Programs Section at (505) 896-8737.