Once a leak has been reported it is assigned a number. It will take 24 hours before you will see the leak noted on our Active Water Leaks Map. Leaks are fixed in order of priority. Water main leaks are fixed first because of the amount of water loss that happens when a main breaks. Then service lines are fixed and then meter leaks. Service lines and meter leaks have a 48 hour waiting period to allow other Utilities to spot their lines per State Law. Please be patient and know that we will get to the leak as soon as we are able.